Conversation Agent - Valeria Maltoni - What's Love Got to do With it?

« Conversation on Modern Virtues with Peter Tunjic | Main | Are You Staging an Experience Worth Talking About? »

Comments

Valeria: I like the dating analogy. Very true.

It's time a lot of companies matured from the dating phase into a healthy marriage!

I agree. We need to produce great experiences for our customers based on their wants, needs and desires, not ours. To do that, we must communicate with them and listen to them.

Richie -- a very good insight. Yes, we seem to prefer dating to a stable relationship, to carry over the metaphor I used in another post. Always seeking to acquire more customers; seldom focused on getting to know our existing ones.

Sham -- welcome to the conversation and thank you for taking the time to comment. I look forward to getting to know you and your work.

The comments to this entry are closed.

Subscribe

  • Free Prize Inside!

Search Content


As seen on

Advisory Boards


Marketing that makes business sense


Conversations


Book Reviews


  • Conversation Agent participates in the Amazon Services LLC Associates Program. It provides a means for Conversation Agent to earn commissions by linking to Amazon.

Comment Policy and Social Guidelines

  • This is my blog and not a public space. Critical discourse is welcomed. However, inappropriate comments will be deleted. See my social guidelines for reference.

Disclaimer

  • The opinions blogged herein represent only those of Valeria Maltoni and do not reflect those of her employer, persons or companies mentioned herein, or anyone else.