« Why We Need to Rethink the Way we Look at Customer Service | Main | What's Your Exit Strategy? »


TrackBack URL for this entry:

Listed below are links to weblogs that reference Expiration Date:


valeria, in a world where wal-mart rules we have to find our own niche. the old tag value for money is still true: you buy something today, pay almost nothing and get back to replace it in few months.

lately, some italian fashion brands begun to bring back their production in italy. mid 90s the trend was to go to produce in china, india, east europe countries, but quality was suffering.


You're onto something. Speed is more easily measurable than quality. Perhaps we've reduced productivity to a series of box-checking activities that could potentially be done by anyone -- to the detriment of the quiet tasting and truly experienced eye of the connoisseur.

If we go back to your great posts about luxury goods, part of what we crave for are those delicate experiences. Those instances in which we feel part of an elite *because* what we experience is rare. Quality used to be the hallmark of craftsmanship. Could things be rebalanced back? Are our expectations so reduced that normal support is seen as extraordinary effort?

ann, the definition disposable economy is great.

valeria, this post of yours is getting so entangled with mine about time. i just posted an answer to your comment. speed replaced quality because is in someway more accountable. our world seems to depend upon quantitative measure and to have lost the capability to define quality. how many of you have ever tried the fabric of a sweater before purchasing it? or ask to taste a cheese before buying it?

The comments to this entry are closed.


Enter your email address:

Delivered by FeedBurner

Search Content

Advisory Boards

As seen on


Marketing that makes business sense


Book Reviews

Comment Policy and Social Guidelines

  • This is my blog and not a public space. Critical discourse is welcomed. However, inappropriate comments will be deleted. See my social guidelines for reference.


  • The opinions blogged herein represent only those of Valeria Maltoni and do not reflect those of her employer, persons or companies mentioned herein, or anyone else.

© Valeria Maltoni

  • This work is protected by copyright. It may be quoted and excerpted. Beyond a sentence or two, you should ask for permission before publication.

  • Conversation AgentTM

  • © 2006-2015 Valeria Maltoni.