« Split Personality | Main | Five Tips to Succeed at Work »

Comments

valeria, this is the hardest task to perform. even in business i believe we should act, sometimes, as children do: to look at things for their inner essence, being curious and not reading instructions.

Those of us representing the brand are the only ones who need to ensure authenticity. We will know the difference, and I believe customers recognize authenticity when the hear or see it. Fake is pretty obvious as the words don't match the actions.

Joe -- making sure feedback is not only captured, but also deconstructed so it can be used is key. We want to learn from our actions.

Lewis -- how do we know when something is faked vs. authentic?

Gianandrea -- flexibility and the ability to adapt are good qualities as we balance that with focus. How are you able to look at things with fresh eyes?

The comments to this entry are closed.

Subscribe


Search Content


As seen on

Social

Advisory Boards


Marketing that makes business sense


Conversations


Book Reviews


  • Conversation Agent participates in the Amazon Services LLC Associates Program. It provides a means for Conversation Agent to earn commissions by linking to Amazon.

Disclaimer

  • The opinions blogged herein represent only those of Valeria Maltoni and do not reflect those of her employer, persons or companies mentioned herein, or anyone else.

Comment Policy and Social Guidelines

  • This is my blog and not a public space. Critical discourse is welcomed. However, inappropriate comments will be deleted. See my social guidelines for reference.