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» Are you a Small, Medium or Large? from Conversation Agent
I'm talking about business. In a previous post I wrote that one of the reasons why small consulting groups and teams will continue to have a competitive advantage over large conglomerates is you get to talk to and work with the principals: there are no... [Read More]

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Lewis:

That's very interesting. I've worked in large and mid-size corporations and had no problem hiring small businesses to partner with us.

Perhaps more than an issue of capability, it is a perception of capacity: does this business have the bandwidth to handle our workflow?

On the other side, the side of the small business, the question is one of not becoming overly dependant on only one customer, albeit large as that business might go away suddenly if there is a change in the corporate structure.

Which gives me an idea for today's post...

Valeria,

While I agree that small business has the capability and ability to be more responsive to their clients' and customers' needs, giving us what should be a compeitive edge, I still see mid-sized and large businesses choosing mid-sized and large vendors over small.

Perhaps it's because I'm on the East Coast, where big often is perceived as better. On the other hand, I think people shop from those they understand, and big understands big.

Mario -- I also think it depends on the nature of the product or service. I tend to like straightforward and helpful consideration as well.

Joe -- that is spooky! It's just like the staff at a store who will greet you and follow you as you walk in, before you look, and then disappear when you need help.

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