Conversation Agent - Valeria Maltoni: Restoring the Faith in Popcorn

« The Body Shop did not Sell Only Lipstick | Main | Connection Kata: TLC for Your Network »


What a great way to handle this issue. It's nice to see a traditional company realize the back channel is a great way to communicate. Even better that they understand the need to associate a person with the brand. Excellent post, Valeria.

The comments to this entry are closed.


Search Content

As seen on

Advisory Boards

Marketing that makes business sense


Book Reviews

  • Conversation Agent participates in the Amazon Services LLC Associates Program. It provides a means for Conversation Agent to earn commissions by linking to Amazon.

Comment Policy and Social Guidelines

  • This is my blog and not a public space. Critical discourse is welcomed. However, inappropriate comments will be deleted. See my social guidelines for reference.


  • The opinions blogged herein represent only those of Valeria Maltoni and do not reflect those of her employer, persons or companies mentioned herein, or anyone else.