Conversation Agent - Valeria Maltoni - Why Being in the Conversation is Good

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Oh, the phone activation thing! I once spent more than 20 minutes going through a menu to recharge an AT&T calling card as I finished the money while on the phone with my mother. No dice. They do not authorize recharges on weekends, even with the steep taxes they tack on for the privilege of spending your money. Now I use Skype.

DC is a place I've always traveled to for a meeting or a conference. One of these days I'll have to visit properly ;-)

Spot on with the human contact preference. I just went through a wringer to get a phone activated over the weekend. You'd think they'd make it easier. When I finally found a number to call (were they hiding it from me?), I discovered their working hours are Monday - Friday, 7-9.

I don't begrudge them that, I suppose, but I expect to have more to report after I finally do get someone on the line.

The event sounds like fun. Give my best to D.C. :)

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  • Since 2006, Conversation Agent focuses on the impact of technology in business, culture, and human behavior. At Conversation Agent LLC, I help organizations and brands develop and communicate their full business / product value consistently.


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