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Canon Canada has launched an innovative new print campaign called Tell Your Story, which focuses on how the company's home and business products are being used by everyday Canadians. The campaign features two print ads that use a series of [Read More]


You read the manual? :-)

Wot manual? :-) :-)

(Oh, that book I threw out. Anything useful in it?)

Congratulations on your new computer!!!

Actually, the Apple store people get a little confused when you just want to buy something. No conversation: just gimme the goods, sort of a thing. It's not quite what they're used to!

The only less-than-salubrious experience I've had in an Apple store was when I was purchasing an Airport. The guy confused my requirements and recommended the direct opposite of what I needed. He did commiserate with me about the cost of CAD software, though. And I did end up with the Airport device(s) I needed.

On the other hand, when I purchased a Dell (about 1998, I think), the machine was obsolete out of the box. And when it went wrong - no standard parts worked. It was the last time I purchased a Dell; I never will, either. (Their sales effort was excellent. The customer service when I needed help... Let's just say that I vowed never to darken the doorstep (virtual or otherwise) of that store again. I cross the street when I see a Dell advert coming.)

Always remember the geeks adage:
If in doubt, hit it again
If it still doesn't work, hit it again
If it's still not cooperating: find the manual. Hit it again.
And if that fails: read the manual. It might say where the on-off switch is...

Sorry... :-)
Carolyn Ann

PS I'm feeling cheerful, despite the Red Sox victory.

I agree with you. The apple store kop is amazing. thanks for sharing!

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