Conversation Agent - Valeria Maltoni - Arun Rajagopal: Creating Effective User Experiences in Global Conversations

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Excellent post. On occasion, "we do not understand the ‘perspective’, ‘point of view’ or ‘language’, simply put - issues of the other side" because we believe conflict is in our best interests or because we take everything personally or because we believe that because we are a part of the conversation, everything said affects us or is about us in some ways. Those perspectives make forgiveness and truth difficult to attain and achieve.

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  • Since 2006, Conversation Agent focuses on business, technology, digital culture, and human behavior. At Conversation Agent LLC, I help organizations and brands that want to build better experiences tell a new story.


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