That connections are forged over time.
That choosing to be kind over being right takes you one step closer to making a friend.
That sometimes what is good for your customer may be (temporarily) painful to do, and you should do it anyway.
That "checking the box" is not a strategy, nor it is a pain reliever.
That slowing down can make you go faster.
That lending a ear to someone who needs to be heard is (sometimes) better than trying to find an answer for them. They will find their own.
That you already have many of your answers, they just need to be discovered.
That letting go is often harder than you thought, and better in the long run.
That your talents are a gift and they should be unwrapped and used.
[image by code poet]