Conversation Agent - Valeria Maltoni - Ten Ideas for Conversation

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Thanks for another great post. I would add #11: It's a way to listen.

The best part of a conversation is often what you hear, not what you say. You cannot be part of social media without listening to what other people are saying about themselves, other companies, and your company. What you learn should surprise you in one way or another. If it doesn't you're not listening closely enough.

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  • Since 2006, Conversation Agent focuses on the impact of technology in business, culture, and human behavior. At Conversation Agent LLC, I help organizations and brands develop and communicate their full business / product value consistently.


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