Conversation Agent - Valeria Maltoni - Missed Marketing Opportunities

« Jason Alba on The Future of Work | Main | Create Meaning and Value »


I am thrilled that the content inspired you. That is why I'm here in the wee hours composing. What I come up with on relationships in general is that we are fickle creatures. Esp. marketers who are often after shiny objects.

This post really got me thinking. You are completely correct about how companies tend to forget about customers after conversion, when the opposite should be done.

We need more alacrity in building and sustaining the relationship we worked so hard to start in the first place.

The comments to this entry are closed.

Conversation Agent

  • Since 2006, Conversation Agent focuses on the impact of technology in business, culture, and human behavior. At Conversation Agent LLC, I help organizations and brands develop and communicate their full business / product value consistently.


As seen on

Advisory Boards

Marketing that makes business sense


Book Reviews

  • Conversation Agent participates in the Amazon Services LLC Associates Program. It provides a means for Conversation Agent to earn commissions by linking to Amazon.

Comment Policy and Social Guidelines

  • This is my blog and not a public space. Critical discourse is welcomed. However, inappropriate comments will be deleted. See my social guidelines for reference.


  • The opinions blogged herein represent only those of Valeria Maltoni and do not reflect those of her employer, persons or companies mentioned herein, or anyone else.