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Great example of personal experience, relaying to the community giving us room for thought.

I worked as a manager and Pizza Hut some years ago, and while there I learned a lot about customer service and how integral it is to a businesses future. Even the smallest of adjustments to make the customer happy can go a long way.

It's little things like that unfortunately that never gets back to the manager unless someone speaks up, but he did not do it for the recognition, he did it for the service and I commend him for that.

Great post!

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