You are probably familiar with the terms search engine marketing (SEM) and search engine optimization (SEO) as they are defined for the interactive medium. In conversations at Marketing 2.0, I started to document a series of projects built on a new generation of online platforms.
These kinds of Web properties are hybrid versions of portals, forum discussions, community destinations that are also part social networks. The reason why I define them as part of organic marketing is that their sustainability and value propositions are directly tied to participation. They are the new kind of interactive marketing, made interactive by both parties, businesses and customers.
To continue with the analogy, there is a new crop of marketers who are ahead of the pack in trying organic marketing. In my network, two stand out. I've had the pleasure of meeting both in person and had the opportunity to discuss the ideas that were the precursors to their current projects.
Pinny Gniwisch is a Rabbi 2.0. The founder and executive vice president of marketing for Ice.com,
he is responsible for developing strategic alliances. Pinny just launched a new social media hub - ToBeeHive. In his words:
The concept of beehiving draws on bees innate ability to travel from flower to flower gathering pollen and nectar and bringing this back to the beehive to share. Today’s web savvy consumer uses trend feelers to find out about what’s happening in the world. Ultimately mobile, they travel from platform to platform - like social networking sites Facebook, MySpace and Twitter - quickly learning about current affairs, news, trends and information.
With the advent of search engines, consumers can build a personalized web experience using RSS, book-marking sites, and finding information in a nano-second about news and events. In short, they are not dependent on information feeds from marketers to know what they want and when they want it. With the collected information, the consumer brings news to their beehive (or network) easily spreading the word.
[...] consumers can and will find the information they need and that this could be in our
control if we are transparent in our marketing efforts and corporate culture. Put simply, businesses today need to be cognizant of beehiving consumers or, be warned, you will get stung.
Pinny and I met after I left a comment on Hugh's blog after one of their podcasts. In our conversations, we talked about the high touch economy, which benefits from the high tech boom - new tools are allowing us to get in touch again with the tried and true dynamics of human interaction. Think of your Web properties and the Internet as fertile ground. What are you going to grow?
You will be able to plant seeds and cultivate your brand impressions. That is the concept Mark Goren developed and launched recently. Mark honed his skill as copywriter, cultivating the power of words to move to insights and action. The idea for Planting Seeds developed over a conversation at Marketing Profs Daily Fix. In his words:
Maybe you have a website or a blog. Consider this to be your hub, the place you want people to come to connect with you or your brand. But you can’t just expect people to visit your site on your terms – you have to get out there and connect with them on their terms. And that means reaching out and interacting on different websites.
Essentially, that’s the difference between building a web site and a web presence. More and more businesses are starting to recognize the importance of doing just that, either by growing their own branded web presence or creating teams within their organization responsible for getting out there and talking to people on their turf and terms.
One of the cool things about Mark's new site is what he called Be My Guest, a space where you can go ahead and post your ideas. Ideas are but seeds that need nourishment to grow.
Since we're still well within the agricultural metaphorical space, I am reminded of an interview musician, composer and producer Daniel Lanois did with Brian Eno in Here is What is, his latest album. In it, Eno shares how people think that ideas are born perfect, ready for prime time. Instead, he says, many great ideas grow out of s**t when they have the proper care, at the right time.
Organic marketing is not just search and content, it is much greater than those two elements combined. It is the sum total of all the actions that surround a transaction. Do you have a green thumb?
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Great post Valeria! Good nuggets of information here :-)
Posted by: Maria Reyes-McDavis | October 22, 2008 at 11:03 AM
Great insight Valeria. The challenge that I think most companies have is how to let go of control and enable your "community" (i.e. employees, customers and peers) to help shape the conversation. This is the challenge for marketers and PR professionals as we move to what you're calling organic marketing.
Posted by: Csalomonlee | October 22, 2008 at 11:20 AM
Valeria,
Once again, very useful and insightful! Thanks for the leads to Pinny's and Mark's new concepts. I agree with you that we're entering a phase of experimentation and hybridization around "What's the Idea (for X Brand)?" which is as much a challenge for the marketer as it is *to* the audience--and the brand's agencies, of course. It's a challenge addressing Utility as much as Participation, assuming everything is highly relevant and maybe even entertaining.
Thanks for keeping us all on our toes!
Tim
Posted by: Tim Brunelle | October 22, 2008 at 03:00 PM
@Maria - thank you. I think Mark and Pinny are onto something, and was glad to be able to present their projects at the onset.
@Cece - you captured the essence. It is going to be interesting to observe and participate in what is more than just a fad, isn't it?
@Tim - thank you for extending the conversation. Yes, there are lots of moving parts. Utility/participation both need to be part of the information/entertainment equation. Food for thought indeed!
Posted by: Valeria Maltoni | October 22, 2008 at 05:51 PM
This is awesome! I also wrote about this, but not nearly as well ;-) (see: http://is.gd/4D1Z ). I think you are exacly right and that really successful social media marketers are really taking an 'organic' approach. All of these are the same successful prinipals that Frank Lloyd Wright used for his original concept of Organic Architecture! Amazing how it applies to today's world of social media!
/colin
Posted by: colin | October 23, 2008 at 10:25 AM
V,
amazing plug and I am so thankful to have met someone who is so in tuned with her environment speak soon.
pinny
Posted by: pinny | October 23, 2008 at 11:01 AM
@Colin - I like your comparison to the work of Frank Lloyd Wright. To me we can design business through interactions (I've written a post about that, too). To continue with the analogy, how do we gather and measure the fruits of this collaboration? What is the crop yield and how do we recognize it, diversify, etc.?
@Pinny - I am just Ice-ing on the cake. All kidding aside, I look forward to continuing the conversation and learning with you.
Posted by: Valeria Maltoni | October 23, 2008 at 12:46 PM
Hi, Valeria. I really liked this post. This concept is very thought-provoking.
In fact, I liked it so much I did a write-up on your ideas on organic marketing and relating it to some other people's ideas I respect -- including my friend and colleague, John Rotheray (participation marketing) and Intuit-founder Scott Cook (contribution marketing), whom I saw last Friday -- to support the point that this is actually a growing body of ideas around this 'organic' concept.
I think it is. Organic marketing is powerful!
Check out my post from this morning at:
http://propellingbrands.wordpress.com/2008/10/29/who%e2%80%99s-propelling-ideas-valeria-maltoni-on-organic-marketing/
Meanwhile, keep 'em coming!
Posted by: Adam Needles | October 29, 2008 at 11:50 AM