Conversation Agent - Valeria Maltoni - Answering the Social Phone

« Free Danish with Your Coffee | Main | Blogger Outreach - it's not Your Program, it's their Content »


great job in capturing David's performance in a post :) thanks for the reference to print out as well. - @mikemost

Thanks for this post Valeria. It clarifies a lot of things. There is one added factor not an additional point that I would like to mention, deciding on the timing of response. This has to be done consciously in many cases.

@valeria You did a great job of it. Heck you hadn't even seen my preso and from what you wrote was bang on. I'm off to give a shortened version of it today in NYC. Wish me luck. :)


The comments to this entry are closed.

Conversation Agent

  • Since 2006, Conversation Agent focuses on the impact of technology on business, culture, and human behavior.


As seen on

Advisory Boards

Marketing that makes business sense


Book Reviews

  • Conversation Agent participates in the Amazon Services LLC Associates Program. It provides a means for Conversation Agent to earn commissions by linking to Amazon.

Comment Policy and Social Guidelines

  • This is my blog and not a public space. Critical discourse is welcomed. However, inappropriate comments will be deleted. See my social guidelines for reference.


  • The opinions blogged herein represent only those of Valeria Maltoni and do not reflect those of her employer, persons or companies mentioned herein, or anyone else.