Conversation Agent - Valeria Maltoni: Can You Turn Simple into Simply Amazing?

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It's not the "work" it's the "way"... sometimes I forget that - this was a great reminder. We'll be remembered much longer for the feelings we give and receive (passion) than for the product.

I'm not saying product isn't important - just that what my clients usually speak about to others is how they felt working with me as opposed to describing the site I designed them.

I'm sure many of you have the same experience; Valeria, I guessing the first thing people say when asked about your presentations is not what slide #10 said (assuming you use slides) but how you inspired them to think of something in a new way, or made them feel brave enough to start a new conversation...

I had someone recently tell me she'd be willing to learn web design so she could assist me and make extra money, and even though I could use an assistant I opted to disengage that conversation; I'm about passion and the seeing the joy on the face of someone who's seeing "herself" on the Internet for the first time, and I can't accept less than that passion from an employee.

Thanks for sharing... as always I seem to feel either grounded or inspired when I read your blog - usually both!


I saw this video a while ago. I must have watched it 20 times. "bike geek!" A Perfect post.

Amazing what you can do when you have your heart in it!

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