Conversation Agent - Valeria Maltoni - Being Helpful is the New Black

« Small Business Owners, Meet Steve Gaines, Passionate Marketer | Main | #twittertales - Your Connection Story for an eBook »


So, I went to try to buy this shirt, and it's not publicly available- I think we should spread this gem around!

For me, being helpful means doing just that, "being helpful." I work with the "solve, don't sell" philosophy in mind. If I'm helping someone solve one of their issues/problems and (I quote: "...keeping a good sense of humor..."), then I've done my job.

With a goal of being helpful it might remind to be open to being helped. Not a bad thing for any organization. Two way learning improves any system.

The comments to this entry are closed.

Conversation Agent

  • Conversation Agent focuses on business, technology, digital culture, and customer psychology. At Conversation Agent LLC, I help organizations and brands that want to build better customer experiences tell a new story.


  • Free Prize Inside!

As seen on

Advisory Boards

Marketing that makes business sense


Book Reviews

  • Conversation Agent participates in the Amazon Services LLC Associates Program. It provides a means for Conversation Agent to earn commissions by linking to Amazon.

Comment Policy and Social Guidelines

  • This is my blog and not a public space. Critical discourse is welcomed. However, inappropriate comments will be deleted. See my social guidelines for reference.


  • The opinions blogged herein represent only those of Valeria Maltoni and do not reflect those of her employer, persons or companies mentioned herein, or anyone else.