Conversation Agent - Valeria Maltoni - How Social Media Is Like Sharecropping

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Thank you for the reminder!
We have to be cautious about our customers’ base and what platform we are using to talk with them

Timely and poignant post about the real data risks of social media. Thanks!

In light of last weeks Denial of Service attack on Twitter, this is a timely reminder for both businesses and individuals to not only diversify their communication/contact point outlets, but also the fact that access to any social-networking site will always be subject to the terms of those who operate it.

With the explosion in popularity for Facebook and Twitter, I think many of us take for granted that these services are not public ones where we can feel a certain level of ownership in because of our contribution of content.

Following a recent article in the NYT pointing out how more people are checking their Twitter and Facebook accounts first thing in the morning, your article is a great reminder, Valeria, that while we tend the fields, we shouldn't be confusing that with owning a piece of the turf.

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