Conversation Agent - Valeria Maltoni - Avinash Kaushik, Web Analytics 2.0

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I really love the advice at the end: Simplify complexity. To me, that should be one of the purposes driving of all these engagements and conversations happening today in the digital and non-digital parts of our world. We may need complexity simplified by one of us, but then we can take that data/idea and do something with it drawing upon the talents of the larger whole. After all, all of us are smarter than any one of us.

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