Conversation Agent - Valeria Maltoni - Ning and Customer Betrayal

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I have a role-playing group on Ning. We use the free service to plan storylines and also to keep in touch with the other members.

I love Ning. I understand that they can't offer the free service anymore - and that's fine - but they could have handled the news/transition a whole lot better.

Had they handled it better, I would have been more inclined to pay to stay. As it is, we're moving the group back to our old site (which, luckily, I never got rid of).

Nothing tears at the fabric of a brand more destructively than a broken promise. Good luck to Ning. Maybe not so much.

The problem in this situation is the individual who is a member of many communities. The challenges are not just monetary for them. Its their thoughts, connections and links on these communities that they will not be able to access or even collate without help

as for admins, there are still some options but again some they are faced with challenges.

i did write a short post on the ning to wordpress journey

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