Conversation Agent - Valeria Maltoni - The World Has Changed. People Are Empowered

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@Patrick - change is uncomfortable for people. The hardest part is that there are so many assumptions and habits that are as physical as buildings: things people have come to rely on and in a sense get lazy about. The conventional wisdom is that we either accept situations as they are, or we fight them. There is, in fact, lots of opportunity in the middle. Testing questions and examining situations with a fresh eye.

@Kyle - very kind of you to do that, and collaborative. "Leadership in many companies need to support their employees in encouraging them to experiment and eventually shift a paradigm." In case they don't, we should not call them leaders, should we?

@AJ - glad you enjoyed. I call copying the blank screen syndrome. The constant need to react to something, instead of initiating something.

Great post, Valeria. Love this line "While copying feels safe, it won't set you apart."

Happy Birthday and Anniversary... trying to make up for Geoff.

My favorite part in this post is the quote from your mentor. "My mentor used to say that it is tempting to become very good at what used to work in organizations."

There are consultants who will tell you that individuals use what has always worked because they are lazy or afraid of change. I'm starting to believe that it is because they have no idea how to shift. Leadership in many companies need to support their employees in encouraging them to experiment and eventually shift a paradigm.

As always Valeria... brilliant.

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