Conversation Agent - Valeria Maltoni - Have an Agenda

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Agenda: We are here. We are going this direction. These are the waypoints we've plotted, should you wish to meet up with us along the way.

I'm not a fan of business "road maps," as they tend to present well-worn paths to common destinations, but not everyone is comfortable with embarking on a journey with no perceivable end.

Agendas can be like GPS. There are waypoints along the journey where progress can be measured. The journey is broken into smaller, less frightening pieces.

"We've made it this far. We can go further."

Having an agenda gives a direction for the meeting, allowing some time for veering off the agenda is a good idea because it gives participants a chance to chime, but I am a big believer in having an agenda, so that expectations are known.

This is a great post, Valeria, and is setting the tone for my day. I completely agree that without an agenda, you (and your team) may become victims of those who do have an agenda -- or action plan. It's curious that those without an agenda are suspicious of those of us who have one. Agendas are "free" other than the time it takes to build one. But often there's a cost of not having one.

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  • Since 2006, Conversation Agent focuses on business, technology, digital culture, and human behavior. At Conversation Agent LLC, I help organizations and brands that want to build better experiences tell a new story.


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