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Every business individual should take ownership and *learn*:

"What it didn't say is how you do those things."

If you're not given those tools...you need to take ownership and do it yourself. The working world would be far easier to understand...

I am not strictly a communicator since I am a more into management, but I can clearly see that having to sort out the mess the management created but never informed people about, wow, that can be a nightmare, a frustrating one.

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