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Well yeah the temptation to jump to conclusions is common to loads of everyday situations, I think self-control is a quality one should master in any like of business, especially entrepreneurs or managers, which due to their position are particularly tempted to give their view on almost every topic they can get their hands on.

Exactly, but I think for the most part it is human nature to knee-jerk. And I think social media has given the knee-jerk a whole lot of room to move. That necessary isn't good. One of my sayings as a PR professional is "when in doubt, keep your mouth shut."

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