Conversation Agent - Valeria Maltoni - Three Important Business Conversations in 2010 You May Have Missed

« Shady Link Building Tactics Could Damage You | Main | Thank you - 2010 »


I'll look forward to more gems, like this one.

Thanks again, Peg

My hunch and observation is laziness. Eagerness to partake of the advantages without being too informed -- or concerned -- with potential or real trade offs. I started doing an experiment myself. Spending less time on Twitter, where things move too fast, and people often are more into their own head than in the conversation -- unless it's about them.

From a more detached place, the whining and calls for attention masked as lack of respect for the work of others, or lack of understanding that not everyone is at the same experiential and cognitive level, for example is tiresome.

Which is one of the reasons I continue to choose the long form of blogging over any other life stream or real time or flavor of the day term tool to connect when face to face is not an option.

I plan to uncover more hidden gems in 2011. We need to hear from more voices.

Thanks for highlighting these conversations, Valeria.

I heard David Weinberger speak at the MarketingProfs B2B Forum 2010, where like Doc Searls he very memorably said,"Not All Conversations Are Markets."

In the keynote, he reminded us that conversation on the Net is messy, running the full gamut of human experience.

At its best, I believe these conversations
have the potential to harness not just the best in business, but also the best in the human spirit. And the inverse is true as well.

It does amaze me a bit at the way so many folks accept the best parts of the Social Web, especially its immediacy & convenience, without questioning the not so positive automation parts, not least of all the intrusion on privacy & encroachment of rights which in any other setting would be unacceptable.

It's as if, as your post points out, we accept etiquette on the Web that would not be tolerated in any other "real life" situation. Why is that?

I am encouraged that thought leaders like Doc Searls and yourself take the time to highlight and question these practices. I'm grateful for the "conversation" people, and what's at stake, without them.

The comments to this entry are closed.

Conversation Agent

  • Since 2006, Conversation Agent focuses on the impact of technology in business, culture, and human behavior. At Conversation Agent LLC, I help organizations and brands develop and communicate their full business / product value consistently.


As seen on

Advisory Boards

Marketing that makes business sense


Book Reviews

  • Conversation Agent participates in the Amazon Services LLC Associates Program. It provides a means for Conversation Agent to earn commissions by linking to Amazon.

Comment Policy and Social Guidelines

  • This is my blog and not a public space. Critical discourse is welcomed. However, inappropriate comments will be deleted. See my social guidelines for reference.


  • The opinions blogged herein represent only those of Valeria Maltoni and do not reflect those of her employer, persons or companies mentioned herein, or anyone else.