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@Sabine - a helpful acronym for sure. Thank you for stopping by.

@Gabriele - it is the most overlooked page. Nobody seems to own it, yet every group should be on it so customers have an easier time finding what they need.

Funny, just now I was swearing 'cause I couldn't find the contact information of some reseller I have to order stuff from, and then I ran into this post of yours. Couldn't agree more.

One of the best acronyms is "KIS" keep it simple. Readers barely have enough time for themselves let alone the time needed to navigate through a complicated site.

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