Conversation Agent - Valeria Maltoni - Creating Passionate Users with Kathy Sierra, Part I

« Connecting the Stream with Action: Business Becomes Social | Main | Creating Passionate Users with Kathy Sierra, Part II »


Wow. "How will this help (others) kick ass?"


True success comes in helping others succeed. I often find myself wondering, "How much time should I spend trying to invent the future - vs. helping others invent it?"

Valeria thank you so much for putting the spotlight on Kathy here. To this day, the majority of the posts she wrote over 4 years ago are more useful to me than anything I can read today.

One of the things I have learned over the past few years of blogging is that most people are smarter than they give themselves credit for. They often make the mistake of valuing their opinion based on their number of followers or readers, if it's low, they assume that no one wants to hear what they have to say. As bloggers, I think one of the things we should strive to do is find a way to encourage and empower people to share their thoughts with us. This is a big reason why I still consult Kathy's writings because she has a wonderful way of helping bloggers figure out how to get more engagement on their blogs, and encourage interaction from their readers. From my experience, a blog's readership as a whole will always be smarter than the blogger, and it's to the blogger's benefit to find a way to draw those smart people out to contribute.

And Kathy thanks for letting Valeria interview you here. We need to hear more from you, as you have a wealth of valuable knowledge and there's been a huge void in this space since 2007 that none of us can fill. Thanks for giving me a quick 'fix' ;)

The comments to this entry are closed.

Conversation Agent

  • Since 2006, Conversation Agent focuses on business, technology, digital culture, and human behavior. At Conversation Agent LLC, I help organizations and brands that want to build better experiences tell a new story.


As seen on

Advisory Boards

Marketing that makes business sense


Book Reviews

  • Conversation Agent participates in the Amazon Services LLC Associates Program. It provides a means for Conversation Agent to earn commissions by linking to Amazon.

Comment Policy and Social Guidelines

  • This is my blog and not a public space. Critical discourse is welcomed. However, inappropriate comments will be deleted. See my social guidelines for reference.


  • The opinions blogged herein represent only those of Valeria Maltoni and do not reflect those of her employer, persons or companies mentioned herein, or anyone else.