Conversation Agent - Valeria Maltoni - What Happens Now?

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to me, being in the moment, means forgetting your self a little, too, and taking in what is around you. That helps with being captivated.

Your comments are so relevant in this modern day of online ordering, where people mean nothing other than an order and it's so impersonal that there are no humans at the end of the ordering system. I have an online business which is both pleasurable and fun, but the best part is meeting the people when I deliver gift boxes to them and connecting with real dialogue via emails and Skype to the people who order from me. They have become real friends and I consider it a privilege to be able to offer them my services for repeated occasions. It's actually not about the mass orders, but about real special people, with real lives.

This hits very close to home and something I've been thinking about the past couple weeks. My sister was diagnosed w/cancer in March, had surgery two weeks ago and now faces a year of chemo. As a CPA she's stoic and practical as ever, but I can tell she's appreciating the little things in life. And so am I. Fortunately for her it's stage one so there's a lot of positive hope.

We get so busy in everyday minutiae not realizing all the time what's really important. You've also highlighted just what a difference a caring person can make at the point of purchase. Again, something so few companies get or even care about. Thank you!

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  • Since 2006, Conversation Agent focuses on business, technology, digital culture, and human behavior. At Conversation Agent LLC, I help organizations and brands that want to build better experiences tell a new story.


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