Conversation Agent - Valeria Maltoni: When is it a Good Idea to Upsell?

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respect used to be part of human relationships, a pity that it's now an exceptional experience.

I fail to understand the correlation between my experience and this statement "read your "About" page but I've become rather underwhelmed lately by the terms: thought leader, author, & speaker."

You are not entitled to anything, you must know that qualifying a need is the best way to sell.

Not quite sure what your point is. I don't think I stated anywhere in my comment that I knew more or was better than the author of this post (you, yes?). What I did say is that I actually was in corporate sales (for 10+ years) which I feel entitles me to speak on upselling from a more one-on-one perspective. As for your body of work, I've read your "About" page but I've become rather underwhelmed lately by the terms: thought leader, author, & speaker.

As for listening and offering support, that's exactly my point (if you read the next to last paragraph). Sorry I didn't agree 100% with your post; I thought it was a rather weak example of upselling. But don't worry, I'll probably be the only one...

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