Conversation Agent - Valeria Maltoni - The Many Facets of Influence

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Valeria - Love the creativity of the way you build your deck. Through your slides you demonstrate two important concepts: influence and inspiration! Thanks for the mention to Diva Marketing in your post.

Great slides Valeria. I've read Cialdini's influence many times, but one of your slides included a quote that I don't remember. "Social proof is most influential when people are unsure and the situation is ambiguous." This is a key distinction. It helps make the case for true leadership...standing up and leading during times of uncertainty (instead when times are smooth), make it more likely that people will follow.

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  • Since 2006, Conversation Agent focuses on business, technology, digital culture, and human behavior. At Conversation Agent LLC, I help organizations and brands that want to build better experiences tell a new story.


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