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As more and more organizations can go direct, the role of the intermediary is changing -- or needs to change -- to support a new reality. This is true in many areas.

I want businesses to join the 21st century and that is less likely to happen when the practices and processes are still those of the 20th century (down to calling people "resources").

It's a fine line I think between 'can they do the job', and 'will they fit inside the organization'. Not all recruiters are skilled to recognize both in their screening process.

Often, large companies are too busy taking care of the status quo and of the known/operational priorities at hand, and don't give enough attention to strategic opportunities that may emanate from the outside.

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