Conversation Agent - Valeria Maltoni - People don't Converse: they Comment. Big Difference

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Hi Valerie
Came over from Ari Hertzog's site where he mentioned this post.

I answer all comments on my site and I really try and get people involved in the conversation.
Makes the comments so much more interesting.

I spice things up with a little humour and I put in snippets that I remember about my commenters.

In other words... I have a conversation with the people who comment on my site.

Having nested comments and the "subscribe to comments" plugin also gets the conversation moving along.

Excellent point, Valeria. When we share the same space, when we have those conversations live and in-the-moment, we deny those fearful, "rational" areas of our brains time to process information according to learned behaviors. (If that makes any sense.)

Reading a post, then the comments, then settling in to craft a comment allows us time to put those most polished thoughts forward, where flying by the seat of our pants IRL is likely to reveal raw ideas.

Shame you're never out this way (or I that).

and I am glad we are thinking together about the topic. Maybe conversation as a technology needs to become boring for us to learn to think together within it... I felt the need to think about the comments/conversation difference, because in my travels I observed how confusing the two leads to misunderstandings.

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  • Since 2006, Conversation Agent focuses on business, technology, digital culture, and human behavior. At Conversation Agent LLC, I help organizations and brands that want to build better experiences tell a new story.


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