Conversation Agent - Valeria Maltoni - Tell Them You Care

« Respect for the Database | Main | Square One »


I meant I hope their deaths contribute to a better understanding by the public of what drives people to do such things and how we can change this mentality in others.

Not sure I understand your comment. I worked in insurance brokerage and risk management. Take a look at the companies that were in the Trade Center. I had many friends in there, some of them recent colleagues...

A positive message for an event that has created a lot of negativity, fear, and violence. I didn't take it so positively when writing about it.
I hope the feeling of your loss has faded into a more positive than negative one, Valeria.

The comments to this entry are closed.

Conversation Agent

  • Since 2006, Conversation Agent focuses on business, technology, digital culture, and human behavior. At Conversation Agent LLC, I help organizations and brands that want to build better experiences tell a new story.


As seen on

Advisory Boards

Marketing that makes business sense


Book Reviews

  • Conversation Agent participates in the Amazon Services LLC Associates Program. It provides a means for Conversation Agent to earn commissions by linking to Amazon.

Comment Policy and Social Guidelines

  • This is my blog and not a public space. Critical discourse is welcomed. However, inappropriate comments will be deleted. See my social guidelines for reference.


  • The opinions blogged herein represent only those of Valeria Maltoni and do not reflect those of her employer, persons or companies mentioned herein, or anyone else.