Are your online relationships as productive or satisfying as your real ones? And if the answer here is "yes," do you have many real relationships? This week Marcus Brown, alias The Kaiser, resigned all of his posts in his social media presence in favor of real life interaction.
Has Web 2.0 empowered your customer service people -- or just thinned out traditional marketing and personnel budgets?
Are email, Twitter, and IM services helping you to communicate better -- or just flooding you with noise?
There's a lot great about new web tools. But unless we master them -- and not the other way around -- Web 2.0 will be remembered as just another fad.
[As a side note, the recent change to TyepPad composition page has me scrambling to figure out how to post again. The system has been unstable for over a week now, splitting my URL again and again despite the full domain mapping. This has required a constant remapping and coordination with FeedBurner on my part, which I should not have to do on a hosted solution. This morning, for example, I woke up to the feed reverting to he clunky TypePad URL for no reason at all. Ticket submitted once more...]
What works for you in Web 2.0 -- and what doesn't?