Conversation Agent - Valeria Maltoni - Engaging Detractors

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Thank you for providing the follow up link, Aruni. I suspect that we will see many more instances in which time-starved companies and writers/publishers find reason to follow up with each other after clashing. After all, we practice communications.

Thanks for adding the link back to my follow up post!

Happy Father's Day to the father's in your life. :-)

Thanks for mentioning the case study. I learned a lot from the experience and even did a follow up post on the case study and the two other bloggers who expanded on it as well. You can see that post here: http://www.entrepremusings.com/index.php/2008/06/05/how-to-recover-from-a-scathing-blog-post/

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