Experience will make your process less expensive. The person implementing it knows how to work things so that the process serves the business, and not the other way around. Experience is the act of trying, practical knowledge acquired through direct observation or participation. You could think about experience as inbound marketing.
You
place yourself in a situation or context under which you attract, or
pull, events and opportunities. It's your experience, so the outcome is
affected by your attitude and approach. Which is where accountability
comes in.
Accountability is a metric - the willingness to accept responsibility or to account for your actions. You're accountable even if you don't accept the responsibility. Your actions can still be measured.
Process is a sequence of structured activities that serve a specific goal. The process is what helps you go from input to output - from taking in knowledge to producing results. A business process is defined, follows a time line, has a recipient for the outcome - a customer - adds value, is embedded in the organization, and can span several functions.
We have the act of trying, a way to go from input to output, and a way to measure that.
Process is your friend while you gain experience. You're accountable all the while. We know that what's important gets measured. Process, however will not give you vision and direction - it's just a way to provide a structure that can help you get there. Want to be an expert?
An expert is:
- One who has tried, who has practical experience in a field.
- Conversely, one who has been tried has a few wounds to show for it. If you don't have a glorious failure or two under your belt, you're probably not ready to be an "expert" for others hoping to avoid the same thing.
- One who has acquired comprehensive knowledge and continues to learn about a field.
- One who has authority as appointed to them by the community for having demonstrated they know their stuff.
- One who experiments - taking the field further. I call them thinkers and tinkerers.