Conversation Agent - Valeria Maltoni - Do You Suppose They Have an App for Strategy?


Book Reviews

  • Recommended Books
    Conversation Agent participates in the Amazon Services LLC Associates Program.

As seen on

Advisory Boards

Comment Policy, Social Guidelines

  • Critical discourse is welcomed. I reserve the right to delete inappropriate comments. See my social guidelines.

« The Case for Social Media in B2B | Main | Applying Risk Communication Principles to Social Media Crisis »


@Davina - thank you, you're very kind. We are at our best when we find a way to teach and not preach. It's a delicate balance and something to aim for. Certainly, I don't know what I don't know ;-) Well put in your translation of the points in the post.

@Ike - good point, many do have this kind of self-inflicting behavior. Habit, assumptions, who knows?

@Lisa - it's early days in human development, too. Glad you appreciated the balance we tried to strike.

@Michael - as humans, we're all in some place along the learning and opportunity spectrum. Literacy and examples in our lives provide the environment part. We share the same genes with everyone else. And when I can laugh at myself with others, I feel I operate at a more compassionate and inclusive level.

That really was terrific ...thanks so much for sharing.


The reality is that using these new media for marketing is still new enough that most of us are still learning what SM can do. I suspect the majority who've hung out their shingles as "SM experts" have just taken courses or read up on what is going on over the past 12 months. There aren't enough true experts to go around--yet.
So in the meantime, humor really is required as we find our way. It's a great way to communicate concepts without sounding pedantic.
Thank you!

The comments to this entry are closed.