As good communicators know, there is no true preparation for what will happen in real business scenarios. People make their bones on the job, and often the one way to rise to the top in a profession is by not being afraid to confront some harsh realities. There's plenty to be terrified of in corporate America these days — botched or non existing community relations at a time when organizations are active in more channels and potential customer issues or crises due to scarce resources on the front lines. In a world where everyone has access to the tools to... Read more →