Look around at work. Who on your team -- colleague or agency partner -- wants to learn and is willing to do what it takes to figure things out?
Hire them.
[via Gapingvoid]
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Valeria is an experienced listener. She designs service and product experiences to help businesses rediscover the value of promises and its effect on relationships and culture. She is also frequent speaker at conferences and companies on a variety of topics. Book her to speak here.